Sky issues update after broadband outage leaves customers in Bolton without internet

Sky have this evening provided an update after an outage affected broadband customers in Bolton and across the North West.

Issues with internet services were reported this morning.

A Sky spokesperson tweeted earlier today: “There is currently a multiple exchange outage in Lancashire affecting broadband, talk and fibre customers.

“We are sorry for any inconveniences caused by this outage.”

According to Down Detector, an online platform that provides users with real-time information about the status of various websites and services, outages have been reported in Manchester, Bolton, Wigan and Salford,

A woman from Preston said: “It’s definitely down here. Has been all morning.”

In the past two hours.

Engineers are continuing to work through the evening to resolve the issue.

A spokesman tweeted: ur support teams continue to work this evening to restore service for all our impacted customers.

“We thank you for your patience and apologise for the inconvenience caused.”

One took to the social media site and said: “Mines been off all day and still not back on yet. Not good when you’re working from home.”

Some customers took to Twitter to say their connections went down in the early hours.

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